Information Collection MasterCraft Estate Homes is the sole owner of the information collected on mastercraftestatehomes.com. MasterCraft Estate Homes collects information from our users at several different points on our website.

Registration If a user chooses to take advantage of our special internet upgrade offer, a user must first complete the registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which the user has expressed interest. It is optional for the user to provide unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.

Information Use

Profile We store information that we collect through cookies, log files, and/or third parties to create a profile of our users. A profile is stored information that we keep on individual users that details their viewing preferences. Consequently, collected information is tied to the user's personally identifiable information to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our website. We do not share profiles with other third parties.

Cookies A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that users may have to select and re-enter information each time they visit our site.

Third-Party Links Links to third-party sites appear on this website and will open a new browser window and take users to a new site. Information gathered about the user while visiting a third-party site is not covered by this privacy policy. For more information about third-party site cookies, please review the third-party site's policy statement. This privacy policy covers the use of cookies by MasterCraft Estate Homes only and does not cover the use of cookies by any third-party links.

Log Files Like most standard website servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information. We use a tracking utility called Faststats that uses log files to analyze user movement.

Communications from the Site

Special Offers and Updates We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.

Newsletter If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy, we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.

Service Announcements On rare occasions it is necessary to send out a strictly service-related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their accounts. However, these communications are not promotional in nature.

Customer Service We communicate with users on a regular basis to provide requested services and in regard to issues relating to their accounts, we reply via email or phone, in accordance with the user's wishes.

Sharing

Legal Disclaimer Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

These are the instances in which we will share users' personal information: We share personal information with real estate agents when asked to do so by the customer. There is no other time that MasterCraft Estate Homes will share this information.

Business Transitions In the event MasterCraft Estate Homes goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, be part of the assets transferred. Users will be notified via email prior to a change of ownership or control of their personal information. If as a result of the business transition, the users' personally identifiable information will be used in a manner different from that stated at the time of collection, they will be given a choice consistent with our notification of changes section.

Choice/Opt-out Users who no longer wish to receive our e-newsletter and promotional communications may opt-out of receiving these communications by selecting the unsubscribe button on the subscription form. We also offer an opt-out mechanism on the private customer information page or the user may contact us at info@mastercraftestatehomes.com to opt-out.

Links This website contains links to other sites. Please be aware that we, MasterCraft Estate Homes, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected by this website.

Surveys From time-to-time our site may request information from users via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Anonymous survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.

Correcting/Updating/Deleting/Deactivating Personal Information If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done at the member information page or by emailing our Customer Support at info@mastercraftestatehomes.com.

Notification of Changes If we decide to change our privacy policy, we will post those changes to this privacy policy on the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected.

If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection, we will notify users via email. Users will have a choice as to whether or not we use their information in this different manner. However, if users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted, nor will their personal information be used in this new manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our website notifying users of the change. In some cases where we post a notice we will also email users, who have opted to receive communications from us, notifying them of the changes in our privacy practices.

Contact Information
If users have any questions or suggestions regarding our privacy policy, please contact us at:
Phone 515-254-0123
Fax (515) 273-9560
Email info@mastercraftestatehomes.com
Postal Address: MasterCraft Estate Homes
6600 Westown Pkwy
West Des Moines, IA 50266
Web site www.mastercraftestatehomes.com

Any questions or concerns regarding this policy should be directed to Brad A. Schaefer, Director of IT, by sending an e-mail to brads@regencyhomes.com.